Survey: Bad experiences a 'deal breaker' for brands; customer service key on social mediaIt only takes two strikes for many consumers to be “out” on a brand. How to meet your customers where they are – virtuallyToday’s shoppers are spending more time than ever in digital spaces, and retailers need to turn them into consumer touchpoints. Amazon reportedly bids for TikTok As the deadline for TikTok to divest its U.S. operations looms, a major suitor has reportedly emerged. QVC Group to host 24/7 live shopping streams on TikTok QVC Group is reaching out to a younger audience by launching the first round-the-clock live social shopping experience with TikTok Shop. Walmart expands interactive media partnership with product videos Walmart Inc. plans to greatly increase its use of interactive product videos. Pizza Hut launches basketball-themed AI chatbot for 'March Madness' Pizza Hut is offering what it calls a "second screen companion" for college basketball fans. Best Buy connects retail media network to social campaigns Best Buy advertising partners can now target the retailer’s customers via social networks such as Facebook and Instagram. Survey: Gen Z favors Instagram, TikTok over Google for product discovery While older generations continue to find products by making a Google search, social media is the preferred option for Gen Z when it comes to product discovery. Walmart releases 'Walmart Unlimited' shoppable gamified miniseries Walmart continues integrating real-world product purchases with metaverse and gaming environments. EXCLUSIVE: These music genres inspire TikTok purchases Rating one type of music over another is subjective, except when it comes to ranking which genres are most likely to drive TikTok users to shop. First Previous 1 2 3 4 5 Next Last